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Good read and good point. People over expect that AI can everything, but like relationship cannot or is so hard to be replaced.

Memo to myself: https://share.glasp.co/kei/?p=7c3c2fae699d79ae7df4

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A bot preprogrammed to respond based upon a hierarchy of predetermined responses designed by a bot designer at scale will ultimately remove human control of individual human outcomes in almost every aspect of choice in an individual human's life. Per Steven Covey "Begin with the end in mind." Does the tech community have a clear vision of how the "innocent" simplicity of a bot could over time, limit millions and millions of human digital outcomes?

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Excellent points. I see how the drive to automation is impacting the market research space, with many startups trying to scale all aspects of the data collection and analysis process. The good news is that some conventional processes and research methods can be perfectly-enhanced with AI, while others cannot. Knowing where and when to draw that line is key, and remembering that human-to-human dialog cannot be entirely displaced.

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